Privacy Policy

1. About this privacy policy

This Privacy Policy explains how Walkypaw, operated by UAB Provide Digital, Gedimino pr. 20, LT-01102 Vilnius (“We”, “Us”, “Our”), collects, uses, shares, and protects personal information when you visit or purchase through Our Website.

We act as data controller for personal data processed for orders, shipping coordination, support, and marketing. Payment providers process payment data under their own obligations and may act as processors or independent controllers where required.

We process data under GDPR and, where relevant, other applicable privacy laws. Questions can be sent via our contact page.

2. What personal information we collect

2.1 Information you provide

When you order, contact support, or subscribe to updates, you may provide name, shipping and billing address, email, phone, order details, and message content. We use this to fulfil contracts, provide support, meet legal duties, and pursue legitimate interests such as fraud prevention.

2.2 Payment and transaction data

Full card numbers are handled by payment providers. We may receive confirmations, status, limited billing data, and fraud indicators.

2.3 Automatically collected information

We may collect IP address, device and browser data, referring URLs, pages viewed, and approximate location derived from IP, via cookies and similar tools described in the Cookie Policy.

3. How we use information

We use personal data to process orders, deliver products, provide customer service, improve the Website, prevent fraud, meet legal obligations, and — with consent where required — send marketing.

4. Sharing of information

We share data with fulfilment and shipping partners, payment agents, IT and analytics providers, professional advisers, and authorities when legally required. We do not sell personal data as a commercial product list in the everyday sense; some advertising technologies may constitute “sale” or “sharing” under certain US state laws — see cookie controls and contact us to exercise rights.

5. International transfers

Data may be processed in countries outside your own. Where required, we use appropriate safeguards such as standard contractual clauses.

6. Retention

Order and financial records may be kept up to 10 years where accounting law requires. Support messages are generally kept up to 3 years after last contact. Marketing data is kept until withdrawal of consent or a defined inactivity period.

7. Your rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection, and withdraw consent. You may lodge a complaint with a supervisory authority. Contact us to exercise rights.

8. Security

We apply technical and organisational measures appropriate to the risk. No method of transmission is fully secure.

9. Children

The Website is not directed to children under 16. We do not knowingly collect their data.

10. Updates

We may update this Policy by posting a new version on the Website.

11. Contact information

UAB Provide Digital, Gedimino pr. 20, LT-01102 Vilnius · +1 (563) 655-4413 · support@walkypaw.com

1. À propos de cette politique

Cette politique explique comment Walkypaw, exploité par UAB Provide Digital, Gedimino pr. 20, LT-01102 Vilnius (« Nous »), collecte, utilise, partage et protège les données personnelles lorsque vous visitez ou achetez sur Notre Site.

Nous agissons en tant que responsable du traitement pour les commandes, la logistique, le support et le marketing. Les prestataires de paiement traitent les données de paiement selon leurs obligations.

Nous traitons les données conformément au RGPD et aux autres lois applicables. Questions via la page contact.

2. Données que nous collectons

2.1 Informations que vous fournissez

Nom, adresses, e-mail, téléphone, détails de commande et messages. Utilisées pour exécuter le contrat, le support, les obligations légales et la prévention de la fraude.

2.2 Paiement et transactions

Les numéros de carte complets sont traités par les prestataires. Nous pouvons recevoir confirmations, statuts et indicateurs antifraude.

2.3 Données collectées automatiquement

Adresse IP, appareil, navigateur, pages vues et localisation approximative, via cookies (voir politique cookies).

3. Utilisation des informations

Traitement des commandes, livraison, service client, amélioration du Site, sécurité, obligations légales et marketing avec consentement si requis.

4. Partage

Partenaires logistiques, agents de paiement, prestataires IT/analytique, conseils professionnels et autorités si la loi l’exige.

5. Transferts internationaux

Des traitements peuvent avoir lieu hors de votre pays, avec garanties appropriées le cas échéant.

6. Conservation

Dossiers de commande jusqu’à 10 ans si la loi comptable l’exige ; messages support en général jusqu’à 3 ans ; marketing jusqu’au retrait du consentement.

7. Vos droits

Accès, rectification, effacement, limitation, portabilité, opposition, retrait du consentement, et réclamation auprès d’une autorité.

8. Sécurité

Mesures techniques et organisationnelles adaptées au risque. Aucune transmission n’est totalement sûre.

9. Enfants

Le Site ne s’adresse pas aux moins de 16 ans.

10. Mises à jour

Cette politique peut être mise à jour par publication sur le Site.

11. Contact

UAB Provide Digital, Gedimino pr. 20, LT-01102 Vilnius · +1 (563) 655-4413 · support@walkypaw.com